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Frequently Asked Questions

In this area you may find answers to the most commonly asked questions. In case you can't find the answer to your question here, please don’t hesitate to contact us. We’ll be very pleased to provide you with all the information needed.

  • Thermalism
  • Thermal Spa

What is a thermal cure? 

Answer:Thermal cure is a treatment recognized by the World Health Organization since 1986 and it’s one of the oldest therapeutic treatments based on the use of the properties of natural mineral waters. In a thermal cure, patients perform a set of treatments appropriate to his condition, according to medical prescription and accompanied by qualified health professionals, preferably over a period of 14 to 21 days.

The Thermal Cure has contraindications? 

Answer:The Thermal Cure may be contraindicated in patients suffering from acute inflammatory conditions, especially in infectious diseases of contagious nature. In case of severe decompensations of respiratory, cardiac, kidney, blood, gastrointestinal, endocrine/metabolic or general state diseases, thermal treatment can also be contraindicated. The evolutionary malignant tumor diseases and psychiatric disorders from psychotic type, uncontrolled, constitute formal contraindications to Crenotherapy. For all practical purposes, all clinical situations are evaluated previously to treatment initiation by the medical team of TERMAS DE LUSO ensuring this way appropriate treatment programs.

What are the main therapeutic indication for Thermalism? 

Answer:Luso Thermal water has a remarkable therapeutic effect on chronic disorders of the renal-urinary system (renal lithiasis, kidney failure), hypertension, metabolic disorders, rheumatism, locomotion system and chronic respiratory disorders (bronchitis, sinusitis) and skin ailments.

What procedures should I have before attending Thermalism ? 

Answer:Although not mandatory, it is advisable to inform your family doctor or specialist doctor and bring information about your health. So you can reimbursed from your health subsystem, you should also ask him a declaration proving the need for a thermal cure.

How can I make my registration at TERMAS DE LUSO? 

Answer:You should schedule a prior medical appointment at TERMAS DE LUSO, directly at the receptions, by phone or through our website. If you choose this last option, you must wait for a contact from us confirming the appointment. This consultation aims to prescribe the most appropriate thermal treatments for your case.

It is mandatory a previous medical appointment? 

Answer:Yes. For those who attend Thermalism at TERMAS DE LUSO is required to have a medical appointment with one of our Hydrologists, in order to obtain the prescription of the most appropriate thermal treatments for your case.

Should I take my medical tests on the day of the appointment? 

Answer:Yes. For the appointment you should bring your recent tests and other supplementary diagnoses material and an indication of the medication you are taking.

What documentation is required for the registration? 

Answer:After your medical appointment you can make your registration at the reception. For this it is necessary to bring along your ID, tax number and Social Security cards or Citizen Card.

Can I drink all the water I want? 

Answer:The water ingestion is fundamental in thermal treatment. Depending on one’s age and one’s cardiovascular and digestive system, the amount of water that is absorbed varies according to medical prescription.

What is the thermal season? 

Answer:Currently TERMAS DE LUSO is open to the public throughout the year.

At what age can perform thermal treatments? 

Answer:There is no minimum age. However, all children will have to make a prior medical appointment, as well as being accompanied by an adult during their stay in the thermal complex.

What are the opening hours? 

July, August and September: Sunday to Friday from 9 a.m. to 7 p.m. Saturday from 10 a.m. to 8 p.m. October to June: Monday to Friday from 10 a.m. to 6 p.m. Saturday from 10 a.m. to 7 p.m. Closed on Sunday. Closes for lunchtime: from 1 p.m. to 2 p.m.

Can I cancel my treatments? 

Answer:The cancellation of registration and/or thermal program is only possible by medical prescription and after revaluation appointment.

Can I deduct my invoice to IRS? 

Answer:Yes. You can attach this document to your annual statement if accompanied by the respective prescription.

Are there any restrictions on the use of electronic equipment? 

Answer:Yes. It is forbidden the use of mobile phones, cameras and other electronic equipment for personal use, within the thermal complex.

Testimonials

I came for the first time to MALO CLINIC TERMAS LUSO and I was pleasantly surprised by the quality of the treatments, the excellence of the facilities and professionalism of the team. Congratulations for the quality that offer.

Maria José Lopes - October 2010

Testimonials

I came back 10 years after my last stay. What I saw and felt reinvigorated me. The tradition of an excellence in service, combined with modern facilities and versatile programs. This time I had a short stay, but I promise I will be back soon. My physical and mental health needs this place!

Maria Baião - September 2013

Testimonials

I suffer from hypertension and for more than 10 years I have been coming to Termas de Luso. It is my intention to continue attending. I always felt better after the treatments. I feel fine in here.

Leonel Domingos - June 2014

Testimonials

I have 76 years old and my first kidney stones were diagnosed when I was 28. I’m lucky because I never needed a surgery, since the stones have been naturally eliminated. I come to the Termas de Luso for several years now and I believe that the therapeutic proprieties of these waters were almost certainly a great help.

Vítor Caro - July 2014

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