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Spa Etiquette

Treatment Access

The programs and Spa treatments require informed consent by the client, through a mandatory health questionnaire. Following the responses it can be detected the need of a medical appointment to assess any medical contraindications. In the slimming program we suggest a nutritional appointment and respective follow-up.

Get Ready

Ladies don´t need any special preparation. They simply need to show up and enjoy!
For men to maximize their skin comfort and benefits, shaving is recommended before a facial treatment. To feel more relaxed we advise you to have a shower before treatments.

What to Wear

It is not required any code dress since you have Spa clothing in your locker (robe, slippers and towels).
We provide sands for facial massages for keep your privacy. For the other treatments and body massages we offer comfortable disposable underwear.

Environment

In order to keep a tranquilly Spa environment and for you to enjoy our stay we ask to switch off mobile phones and other electronic equipments.

Privacy

Your privacy will be always respected. Our therapists are trained to drape you discreetly and to protect your privacy at all times.
In all body treatments ladies could include, or not, the bust area.

Age Policy

Children under 16 are not permitted in the Spa.
To protect the peaceful nature of the Spa and its environment, the children must be accompanied by an adult.

Delays

We understand that you may be delayed, and we will do our best to accommodate your treatment. However, late arrival may compromise the length and effectiveness of your treatment.

Cancellation Policy

As all treatments require appointment, please notify us if you need to cancel your schedule. Our team will be glad to arrange you another scheduled time.
Appointments canceled with less than 24 hours before, incur a cancelation fee of 100%.

Talk with Us

We know how unique and personal a Spa experience is…
Therefore, we prepare our team to provide the best possible Spa treatment for you. However, you may talk with your therapist about massage pressure, temperature, music or light in order to increase your comfort.
We ask you to give us your opinion and invite you to leave your impressions after the treatment.

Testimonials

I came for the first time to MALO CLINIC TERMAS LUSO and I was pleasantly surprised by the quality of the treatments, the excellence of the facilities and professionalism of the team. Congratulations for the quality that offer.

Maria José Lopes - October 2010

Testimonials

I came back 10 years after my last stay. What I saw and felt reinvigorated me. The tradition of an excellence in service, combined with modern facilities and versatile programs. This time I had a short stay, but I promise I will be back soon. My physical and mental health needs this place!

Maria Baião - September 2013

Testimonials

I suffer from hypertension and for more than 10 years I have been coming to Termas de Luso. It is my intention to continue attending. I always felt better after the treatments. I feel fine in here.

Leonel Domingos - June 2014

Testimonials

I have 76 years old and my first kidney stones were diagnosed when I was 28. I’m lucky because I never needed a surgery, since the stones have been naturally eliminated. I come to the Termas de Luso for several years now and I believe that the therapeutic proprieties of these waters were almost certainly a great help.

Vítor Caro - July 2014

Accommodation Consult the accommodation in our region.

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